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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeff

March 10, 2023

5  out of  5 rating by Jeff
"Very nice service and a good quote"

Ronnie Brown

February 17, 2023

5  out of  5 rating by Ronnie Brown
"Very personal saved me a lot of money thanks 😊"

Latrina Smith

February 13, 2023

5  out of  5 rating by Latrina Smith
"Really great experience very professional friendly"

Sheree Henderson

February 10, 2023

5  out of  5 rating by Sheree Henderson
"Great customer service, highly recommend!"

Jeremiah Weakley

February 2, 2023

5  out of  5 rating by Jeremiah Weakley
"Patti was super quick and knowledgeable about every question and concern I put forth. She found things to help with my premiums that I had no clue about. If you were hesitant about reaching out to State Farm, don’t be, she made the entire process quick and painless. For me and my wallet."

Nichole Williams

January 30, 2023

5  out of  5 rating by Nichole Williams
"Patti, is the sweetest!! I was almost in tears trying to find home insurance by the time I talk to her.. She help me so much. A big thank you to Patti at State Farm!!!!!! You guys are the best !!!!"

Daniel Hopkins

January 13, 2023

5  out of  5 rating by Daniel Hopkins
"Teresa and the staff at Leigh Ann Long, State Farm, are phenomenal! They really go above and beyond to work with you and get you the coverage you need. What a fantastic and caring company that has your back and prioritizes your needs and are just really good people. If you are in the market, save yourself time and trouble by contacting them for all your insurance needs today!"

Raine Hill

December 16, 2022

5  out of  5 rating by Raine Hill
"I appreciate the support and guidance that was given to me. She was very kind and helpful in so many ways. THIS ONE IS FOR YOU!! ❤️ thank you so much -Patti"

Jami Hylton

December 16, 2022

5  out of  5 rating by Jami Hylton
"Fabulous experience with Patti!"

John Greenwald

September 16, 2022

5  out of  5 rating by John Greenwald
"Patti was an absolute joy to work with. She went out of her way to design a policy for me that was affordable while still providing me with all of my coverage needs. If her service is any indication of the experience this agency will give all of their clients, I encourage everyone reading this to give them your business today. Thanks!"

Michelle King

September 9, 2022

5  out of  5 rating by Michelle King
"Patti was so sweet and kind ! Easiest experience I've had with an insurance company. I'd recommend these gals over anyone!"

fred brooks

September 7, 2022

5  out of  5 rating by fred brooks
"Excellent customer service very likeable"

Jerry Hargis

July 15, 2022

5  out of  5 rating by Jerry Hargis
"I recommend Patti and the staff for auto and motorcycle insurance. She was very polite and knowledgeable and had my quote ready when she called and answered all my questions without hesitation."

Aaron Green

July 15, 2022

5  out of  5 rating by Aaron Green
"Truly one of the best StateFarm agents I have ever encountered. Patti assisted my husband and I with everything so thoroughly and was personable. Leigh Ann was right alongside ready to answer any additional questions we had. One of the best decisions we have ever made was switching to this agent. Thank you guys so much"

Saad Zafar D.O.

July 8, 2022

5  out of  5 rating by Saad Zafar D.O.
"Great insurance agency to deal with"

Kenneth Mongold

July 6, 2022

5  out of  5 rating by Kenneth Mongold
"Patti is very kind and professional.she covered everything with me during our conversation. Also State Farm is cheaper than my current carrier."

Michael Cyrus

June 15, 2022

5  out of  5 rating by Michael Cyrus
"Very Helpful. Thanks so much."

Lee Forbes

June 1, 2022

5  out of  5 rating by Lee Forbes
"I have had State Farm Insurance off and on for over 40 years. My parents had it before me. I have tried cheaper alternatives but never found the quality of service and representation that I have found with the Leigh Ann Long agency. I highly recommend them for anyone looking for the best coverage at a reasonable price."

Bernard Morgan

May 18, 2022

5  out of  5 rating by Bernard Morgan
"office is full of very sweet and helpful ladies that are professional highly recommended ...thanks"

Silas Kahondo

May 3, 2022

5  out of  5 rating by Silas Kahondo
"Ooh yeeees !! an experience like no other the staffs (all ladies) are very humble and welcoming here in Beckley West Virginia …. They took me through the whole process with all the packages of a comprehensive auto insurance and renters insurance….I must say their rates are so good ….pocket friendly and flexible …!!!!! I’m glad to say my Auto and renters insurance are covered by STATE FARM!!!!! ………"

Christina Given

April 29, 2022

5  out of  5 rating by Christina Given
"I have been with State Farm Insurance for a few years. Patti Cunningham has always been helpful with any questions or concerns I had about my policy or claims, and worked to get me the best coverage that would fit into my budget."

Amy Shumate

April 29, 2022

5  out of  5 rating by Amy Shumate
"The ladies in this office have ALWAYS went above and beyond with keeping me informed, service, and especially, actively making a difference in our community!! Big company with small town vibes ♥️"

Dee Hendrick

April 28, 2022

5  out of  5 rating by Dee Hendrick
"I love this State Farm! Very prompt about addressing any questions or adding a policy. Thank you"

James Elder

April 25, 2022

5  out of  5 rating by James Elder
"Such a great group of people to do business with , very professional and friendly , knowledgeable, courteous and most of all like a family . Thank each and everyone of your staff for being my to go to each time I call ."

Bob Nunamamn

April 14, 2022

5  out of  5 rating by Bob Nunamamn
"After the big snow storm went out to get a coffee on 1/8/2022, hit a patch of ice and totaled my beloved car...I was crushed as was my sweet ride...On Monday I called Leigh Ann to make a claim and she took all my info down personally as well as calming me down and explaining the excellent coverage they provide even a rental car for $6 a day! She followed up 3 more times until I got my check going above and beyond the call of duty. So now I have decided to bundle my car home and side by side with her as well, great agent superb team big shout out to Renee as well!! TY Guys"