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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Kitchen

Andrew Kitchen

May 15, 2024

5  out of  5
rating by Andrew Kitchen
"Leigh long is the best insurance agency I've ever dealt with. So helpful and understanding, and doesn't try to push you to buy more that you don't want. I would recommend her to everyone"
We responded:
"Andrew, thank you for the review and the recommendation. We appreciate you taking the time to share your experience with us. "
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Dwight Holsopple

May 15, 2024

5  out of  5
rating by Dwight Holsopple
"Patti has been absolutely wonderful and great to work with. No other insurance agent was willing to take on adding my 12+ vehicles all at once. She has gone above and beyond any other insurance agent I've had in the past and made the transition from my old insurance company as smooth and painless as possible. Highly recommended. Wish i could leave 10 stars 😁"
We responded:
"Dwight, thank you for the great review. We're happy we were able to help get all of your vehicles insured with our office. We can't wait to see you at one of the car shows!"
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Evelyn Browning

May 3, 2024

5  out of  5
rating by Evelyn Browning
"I conducted an exhaustive search for reasonably priced insurance but had no success with numerous providers as the costs increased unexpectedly, leaving me dissatisfied until I connected with Taylor at State Farm, who offered me an incredible deal and put my mind at ease about my choice."
We responded:
"Evelyn, thank you for sharing your experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Leigh Ann "
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Megan Shrewsbery

May 3, 2024

5  out of  5
rating by Megan Shrewsbery
"There are so many variables to consider when purchasing a vehicle for a teenager. You want them to have the most protection as possible, the safest car and the best insurance coverage. The quote we received from our previous carrier was over three times the amount of our regular monthly payment! Youthful drivers are a high risk, but the quote was unreasonable. I felt like I was being forced to downgrade the vehicle choice / safety features to compensate. I had to shop for something that worked. The first few quotes I received were better but still not feasible. Finally, I spoke with Patti Crosier with State Farm. Patti was a great listener and was very knowledgeable. She was able to offer us better coverage at an affordable rate! While other insurance companies are overcharging for youthful drivers, State Farm offers resources for teens to improve their driving skills and several opportunities for discounts."
We responded:
"Megan, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Leigh Ann "
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Tony Raider

May 2, 2024

5  out of  5
rating by Tony Raider
"The insurance company that I was dealing with before State Farm was not helping me so I Reached out to the State Farm office and I was immediately helped and got better coverage on my auto and house for a lot less than I was paying for at the other insurance company.Patti was The insurance agent i talked to and she was very helpful and considerate and I plan on staying with State Farm as long as she is a insurance agent. I recommend that you call Leigh Ann Long’s STATE FARM Office and ask for Patti because she is one of the best Insurance agents I’ve ever talked to. She was very knowledgeable and very Courteous; She is an asset to State Farm!"
We responded:
"Tony, we are happy that Patti was able to assist you with your insurance needs! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Leigh Ann "
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Bernice Helton

March 22, 2024

5  out of  5
rating by Bernice Helton
"Patti is very helpful and patient. She explained everything in detail to where I understood. Great job!!!"
We responded:
"Bernice, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Leigh Ann"
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Dwight Hapeman

February 1, 2024

5  out of  5
rating by Dwight Hapeman
"Leigh Ann is very helpful, knowledgeable and complete. I'm really glad to have found this agency."
We responded:
"Dwight, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Leigh Ann"
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Fred Honakoer

November 15, 2023

5  out of  5
rating by Fred Honakoer
"Best Insurance and Agent out there!!! Shopped hard for the best home auto's boat and life policies/prices. I Found them Here! Taylor is very helpful and knowledgably :)"
We responded:
"Fred, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Leigh Ann"
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Charles H.E. Smith, Jr.

October 27, 2023

5  out of  5
rating by Charles H.E. Smith, Jr.
"Ms. Patti helped me out with all of my questions and concerns about my new policy with State Farm Insurance."
We responded:
"Charles, it is so important to understand your insurance coverage and my team strives to make sure that you do! I greatly look forward to continuing to work together and please don't hesitate to reach out if you need anything! - Leigh Ann "
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Umekia Williams

October 5, 2023

5  out of  5
rating by Umekia Williams
"Taylor was great she helped me with all my needs"
We responded:
"Umekia, this is so wonderful to hear about Taylor's service- thanks for sharing! - Leigh Ann "
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tsescobar

October 3, 2023

5  out of  5
rating by tsescobar
"Great agent, very personable"
We responded:
"Thank you so much for your kind review! I appreciate it. My team and I will always be here for you. - Leigh Ann "
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Dillon Franz

October 3, 2023

5  out of  5
rating by Dillon Franz
"Patti is simply the BEST when it comes to insurance. Bar none. If you want to save money, talk to Patti."
We responded:
"Dillon, thank you for the kind feedback about Patti! Glad to know you're satisfied. - Leigh Ann "
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Edith Roberts

September 29, 2023

5  out of  5
rating by Edith Roberts
"I had a wonderful experience with Taylor and I will definitely be recommending you guys to my friends. Thanks again for a wonderful experience"
We responded:
"Edith, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you for taking the time to share this. - Leigh Ann "
Profile photo of Fred Amoako

Fred Amoako

September 14, 2023

5  out of  5
rating by Fred Amoako
"I called State Farm for my insurance and Patti did a good job walking me through everything no hassle I will recommend highly."
We responded:
"Fred, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Leigh Ann"
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Tammy Moore

August 30, 2023

5  out of  5
rating by Tammy Moore
"This office and staff are wonderful."
We responded:
"Tammy, we appreciate you and your business! - Leigh Ann"
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Ursula Day

August 24, 2023

5  out of  5
rating by Ursula Day
"Very professional"
We responded:
"Ursula, your kind feedback is very much appreciated! Thank you! - Leigh Ann "
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Meia

August 16, 2023

5  out of  5
rating by Meia
"I’m very happy and satisfied with my experience joining State Farm today. Ms.Crosier was very helpful and realistic! She seems very understanding and compassionate about her job. Overall my experience was a 10/10!"
We responded:
"Meia. I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Leigh"
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Katrina Long

August 16, 2023

5  out of  5
rating by Katrina Long
"Had a great a smooth experience from start to finish. I was able to start my insurance the day of and was satisfied with my rate and purchase!"
We responded:
"Katrina, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Leigh Ann"
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Marina Vaughan

July 31, 2023

5  out of  5
rating by Marina Vaughan
"We talked on the phone with Patti Crosier to obtain insurance for the house we are purchasing. She was very informative & knowledgeable about what coverages we need & gave us the best rate we've seen on house ins, as well as car ins! She seemed to genuinely care about us getting taken care of, & even invited us to come to the office to meet them. So nice. So helpful. So we thank you, Patti!"
We responded:
"Marina, I’m so happy that our team has provided you with an enjoyable insurance experience. We are always here for you. My team and I are grateful for your business. - Leigh Ann"
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Charles Legg

July 27, 2023

5  out of  5
rating by Charles Legg
"Perfect rate and perfect customer service. She remains on the line and assisted through the entire process without issue and insured I received everything required. 5 stars does no justice I give her 10 stars without question"
We responded:
"Charles, a 10 star experience is what we strive for! Thank you so much for taking the time to leave this very kind review. Please call or stop in anytime. - Leigh Ann "
Profile photo of Shacole Rolle

Shacole Rolle

July 25, 2023

5  out of  5
rating by Shacole Rolle
"I had an amazing experience with State Farm today. My agent Patti was SO helpful and a well groomed insurance agent. She pointed me in all the right directions, got me any and all discounts that she could apply to my policy and gave me great advice on how to chip away even more deductions in the future. I would advise anyone to insure with State Farm not only for their awesome coverage but for their Phenomenal Customer Service which goes a longs way when your frustrated trying to find a reasonable price policy with not very much finances. Thanks so much Patti and State Farm!"
We responded:
"Hello, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Leigh Ann "
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positive and ratchet

July 19, 2023

5  out of  5
rating by positive and ratchet
"Great experience"
We responded:
"Hello, we appreciate your kind feedback! - Leigh Ann"
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Arlene Ledbetter

July 18, 2023

5  out of  5
rating by Arlene Ledbetter
"Patti was great, very friendly! She made the whole experience very easy. Thank you so much, Patti for helping me out!!"
We responded:
"Arlene, thank you for the kind feedback about Patti! Glad to know you're satisfied. - Leigh Ann "
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Bob Nunamamn

June 5, 2023

5  out of  5
rating by Bob Nunamamn
"After the big snow storm went out to get a coffee on 1/8/2022, hit a patch of ice and totaled my beloved car...I was crushed as was my sweet ride...On Monday I called Leigh Ann to make a claim and she took all my info down personally as well as calming me down and explaining the excellent coverage they provide even a rental car for $6 a day! She followed up 3 more times until I got my check going above and beyond the call of duty. So now I have decided to bundle my car home and side by side with her as well, great agent superb team big shout out to Renee as well!! TY Guys"
We responded:
"Thank you for the 5 star review and for being a loyal State Farm customer! So happy we were able to take care of you in your time of need."
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Raine Bedeau

May 15, 2023

5  out of  5
rating by Raine Bedeau
"I am a new State Farm Customer! Teresa's Customer service was top notch! She made my experience as a new person easy!"
We responded:
"Thanks Raine! Teresa is one of our best. I’m glad you had a great experience and we appreciate your business! - Leigh Ann "